This program allows you to gain self-awareness of your attitudes and behaviour patterns that promote or hinder assertive behaviour. Increase your ability to get work done using proven techniques.

A selection of topics include:

 

• Recognising modes of interactive behaviour
• Considering critical attributes of assertive behaviour
• Identifying characteristics of non-assertive behaviour
• Acknowledging areas of personal vulnerability and opportunity
• Responding appropriately to manipulation or bullying
• Navigating power relationships within the organization