Team Leaders/Supervisors provide a vital link in delivering the organisation’s strategy, standards and expectations. Their style, energy and personal effectiveness have a major impact on their team’s ability to deliver successfully and positively. This course will help to develop a leadership style, skills and techniques to meet the day to day challenges the team faces and become a role model to their team. The course is participative and highly practical, using a wide range of training and learning methods. Participants are given the opportunity to share their own experience and ideas and those of others, to enhance learning.
A selection of topics include:
- Understanding the role of team leader
- Ascertaining how your role fits into your organisation
- Developing skills and attitudes of a team leader
- Understanding the issues and challenges of the role
- Facilitating transition from team member to team leader
- Planning and organising the work of the team
- Prioritising activities and tasks
- Gaining commitment
- Developing team objectives
- Managing performance
- The effective team leader role
- Getting the best from individuals and the team
- Leading to achieve
- Motivating for results
- Creating a conductive team environment
- Coaching and developing the team
- Informing, consulting and making decisions to deliver results
- Giving, receiving and responding to feedback
- Influencing others.