The program focuses on the practical skills professionals need to develop and maintain in order to lead others and be agents of change. The program teaches the fundamentals of leadership, valuable skills in interpersonal communication, small group communication, and conflict management, intercultural communication, writing, and managing organisational change.

 

A selection of topics include:

 

• Communicating ideas clearly, powerfully, and intentionally to inspire and lead others 
• Developing strong interactive communication skills to strengthen relationships across teams
• Developing communication strategies for team building to effectively collaborate for better problem solving and decision making
• Transforming destructive conflict into constructive conflict while building trust in the organisation 
• Recognising cultural differences within and across organisations and enhancing understanding and good will
• Planning and implementing a successful change with employee support in today’s complex business environment
• Building and managing teams while implementing strategies to maximize collaboration and productivity